Our contact details
Name: Red Balloon Web Limited
Address: 129 Downhall Park Way, Rayleigh, Essex SS6 9TP
Phone Number: 0800 048 7608
Insert the contact details for your business. Include a postal address, any main email addresses, phone numbers or web addresses.
The type of personal information we collect
We currently collect and process the following information:
- Any information you submit via our online form
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
- To contact us
We use the information that you have given us in order to get back in touch with you.
We do not share your information
Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent.
How we store your personal information
Your information is stored in our email inbox for the purposes of replying to your email
Your data protection rights
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us.
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk